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Thursday, May 7, 2020

Technical Assistance

Technical Assistance Now Available for Ongoing Learning

The CBE can now assist parents and students with technical issues that arise while continuing ongoing learning. Parents of kindergarten to Grade 9 students or students in Grades 10-12 can call or email requests for assistance with CBE supported technology.
Visit Technical Support for Students & Parents and choose “Support for G Suite" or “Support for Brightspace" for more information. This service is a temporary service available during the COVID-19 pandemic. Hours of operation will be Monday – Friday, 8:30 AM – 4:30 PM (excluding statutory holidays).

Please have the following information accessible when you call:
  • Student ID number
  • Student Email address
  • Student Password (we will not ask you for your password, but you must be able to enter it)
Contact information:
Phone: 403-817-7996
Email: ParentTechnicalSupport@cbe.ab.ca

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